Towards Safer Communities: Detecting Aggression and Offensive Language in Code-Mixed Tweets to Combat Cyberbullying

Abstract

Cyberbullying is a serious societal issue widespread on various channels and platforms, particularly social networking sites. Such platforms have proven to be exceptionally fertile grounds for such behavior. The dearth of high-quality training data for multilingual and low-resource scenarios, data that can accurately capture the nuances of social media conversations, often poses a roadblock to this task. This paper attempts to tackle cyberbullying, specifically its two most common manifestations - aggression and offensiveness. We present a novel, manually annotated dataset of a total of 10,000 English and Hindi-English code-mixed tweets, manually annotated for aggression detection and offensive language detection tasks. Our annotations are supported by inter-annotator agreement scores of 0.67 and 0.74 for the two tasks, indicating substantial agreement. We perform comprehensive fine-tuning of pre-trained language models (PTLMs) using this dataset to check its efficacy. Our challenging test sets show that the best models achieve macro F1-scores of 67.87 and 65.45 on the two tasks, respectively. Further, we perform cross-dataset transfer learning to benchmark our dataset against existing aggression and offensive language datasets. We also present a detailed quantitative and qualitative analysis of errors in prediction, and with this paper, we publicly release the novel dataset, code, and models.

Publication
The 7th Workshop on Online Abuse and Harms (WOAH)